Frequently Asked Questions

Every course at Star Technology Training is delivered live by a certified instructor with extensive real-world IT experience across multiple industries. Rather than working through pre-recorded videos on your own, you'll benefit from real-time instruction, direct access to your instructor, and a collaborative learning environment that keeps you engaged, accountable, and steadily moving toward your goals.

Not at all. All of our courses are delivered 100% online through familiar, easy-to-use remote connectivity tools — giving you the flexibility to learn from wherever you are. There is no commuting, no travel, and no location barriers standing between you and your next certification. As long as you have a reliable internet connection, you are ready to get started.

Our refund policy is fully detailed in your student agreement prior to enrollment and is structured based on your progress through the course at the time any request is submitted. We believe in complete transparency, so there will never be any surprises before you begin.

That said, our goal is never to process a refund — it is to ensure that you succeed. Our instructors are personally invested in your progress and will work closely with you throughout the program to make sure you reach the finish line with the knowledge and credentials you came for.

We combine live, instructor-led training with comprehensive hands-on labs, certification practice exams, and a genuine commitment to your outcomes — not just your enrollment. Our instructors bring real-world industry experience into every session, and our curriculum is built around the certifications that employers are actively seeking.

Our goal is for you to walk away with at least one industry-recognized credential before your course concludes. While results always depend on each student's commitment and effort, our instructors have seen strong success rates and take real pride in helping students reach that milestone.

We are actively developing financing partnerships to make our courses more accessible to as many students as possible. Removing barriers to quality IT education is a core part of our mission, and we are committed to making that a reality. Stay tuned for updates as these partnerships come together.

In the meantime, please do not hesitate to reach out to us directly. We are always happy to have a conversation about your situation and explore what may be possible.

We are actively building dedicated career placement partnerships to support our graduates well beyond the classroom. Helping our students land meaningful IT careers has always been central to what we do, and we are working hard to make that support more structured and widely available.

Stay tuned for updates as these services develop — and know that our instructors are always willing to offer honest, practical guidance as you navigate your job search.

Yes — and we are glad you asked. Our instructors are happy to work with you on building a polished, interview-ready resume that puts your newly earned skills and certifications front and center. A strong resume is one of the first and most important steps toward landing the IT role you have worked hard for, and we want to make sure you walk away fully prepared to make that impression.

Choosing the right starting point is one of the most important — and most common — decisions on your IT journey. To help point you in the right direction, we put together a short guided quiz below. Answer a few quick questions about your background and interests, and we will suggest the course that fits you best.

After completing the quiz, we warmly encourage you to reach out to us directly. Our team would love to have a conversation, answer your questions personally, and help you map out the path that is right for you.